![]() On Windows, these are the relevant PIA files that need to be put in the list of exceptions: To resolve the issue, you will need to add all PIA-related files to the security software’s exception list in USA. In fact, in some cases, even disabling the antivirus doesn’t work. If you are now able to use PIA in USA, then you probably have an antivirus that is blocking your PIA connection. To determine if your security programs aren’t at the root of the problem responsible for your PIA not connecting in USA, disable all your anti-malware/firewalls and try connecting to PIA. Many antivirus and firewalls interfere with Private Internet Access connectivity and can block your connection in USA. You can even change the remote ports to 110, 80 or 53.
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